Your technical support

We would be happy to help you with technical matters.

It is very important to us that we provide high-quality services and support to our customers, to ensure that they gain the maximum benefit from our products. We are happy to provide support either via remote maintenance or on your premises. Working together with you, we assess the right support and maintenance model for your dictation management or speech recognition solution.

We offer a variety of support and maintenance contracts for our customers and sales partners. For customers without a support and maintenance contract, we charge our support services at the expense of our current hourly rates, which are listed in the remote support contract below.

Once you have agreed a support service with one of our technicians, you can begin remote maintenance via the link below. No installations or administrator rights are required on your system. We look forward to hearing from you.

Remote maintenance

Remote support contract

By clicking the button below, I confirm to have read the general terms and conditions of Voicepoint AG on behalf of myself and the client, and I expressly agree that these provisions form an integral part of this contract.

Returns

In order for us to process your request more quickly, please use the following tool for returns and warranty cases. An appropriate delivery note will be created in just a few clicks.

Please contact us for any technical questions:
Monday to Friday
08:00 – 12:00
13:00 – 17:00