Since I started using Dragon dictation software, I can record my reports immediately after or even during patient consultations – quickly, accurately, and without any detours. This saves time and creates more space for medical care.
Dr. med. Susanne Maurer
Specialist in internal medicine FMH / sports medicine DGSM / nutritional medicine DGEM / Head of the Center for Obesity and Metabolic Medicine, Winterthur
In the past, using Winscribe was like a game of ping-pong: I would dictate, the secretary would type, and then I would review the text. With Dragon Medical One, I was able to write the report very quickly. This saved me valuable time for my patients and allowed me to use that time for what we really enjoy: our actual work.
Dr. Stefan Eisoldt
Lead physician in the department of surgery, Spital Männedorf
At Voicepoint, our wishes and concerns come first. They always think along with us, not just carry out instructions. The collaboration is flexible, reliable, and unreservedly recommendable.
Martina Waser
Co-Head of the Medical Secretariat for Surgery, Spital Schwyz
I’ve been using Dragon Medical for almost ten years. The text appears as I dictate, which allows me to review the content immediately. With earlier systems, certain information had to be interpreted during transcription.
Dragon Medical is used for various types of documents, from clinical reports to emails. It also allows me to view additional information on the screen while dictating. In my outpatient practice, this also means a change in how I organize my workspace: I can adjust my position and more easily maintain interaction with the patient during certain phases of the consultation.
Dr. Elisa Biacchi
Specialist in general internal medicine, prevention, obesity treatment and nutrition, Gruppo Ospedaliero Moncucco
Usage data shows a gradual increase in the number of monthly sessions, with more than 34,800 sessions recorded in 2024 and 42,619 in 2025, indicating growing acceptance of the tool. The use of Dragon Medical One is accompanied by observed changes in the speed of text creation, the standardization of content, and document management procedures.
Edith Capitani
Head of the Department of Information Systems and Innovation, Gruppo Ospedaliero Moncucco
Voicepoint Argon® Identity from Voicepoint saves us a tremendous amount of time, especially during the onboarding and offboarding processes. Thanks to automated user and license management, users are managed continuously, existing licenses are used efficiently, and manual IT tasks are eliminated. Now, the IT team only needs to monitor the processes.
Jannik Kruse
ICT Support Specialist and Application Manager, Spital Männedorf
The biggest benefit of direct speech recognition for us is that medical documentation is available immediately in real time, ensuring a smooth flow of information. For me, that's almost more important than the time saved!
Rinaldo Capuano
ICT Business Partner Medical, Schweizer Paraplegiker-Zentrum (SPZ) Nottwil
I am extremely satisfied with Dragon Medical One. It has made my everyday medical work much easier and contributes significantly to a more efficient way of working.
Marco Aranowicz
Certified specialist in psychiatry and psychotherapy, Zurich
At first, I had some concerns about how complex working with a medical writing service would be. So I’m all the more pleased that Voicepoint’s medical writing service proved me wrong.
Thank you so much for your great work—I’ve been getting very positive feedback from our medical team about how well and reliably your team writes.
Nina Luthiger
Co-Director and Medical Practice Coordinator, Orthopädische Klinik Luzern AG
For me, Voicepoint is a modern, young-at-heart partner that knows what matters in practice. You can tell that behind the solutions are people who listen, think along with you, and also support you in thinking outside the box. I can recommend Voicepoint to anyone who is looking for a reliable, personal, and competent partner.
Steven Näf
Specialist in the IT department, HOCH Health Ostschweiz
I’m not just a customer. I am taken seriously, well advised, and closely supported – from the first conversation to today.
Oliver Sutter
Pediatrician, Kinder- und Jugendpraxis Worb
Support plays a very important role. We depend on being able to work at full capacity at all times. If anything doesn't work, the whole operation comes to a standstill. Nowadays, it is extremely important to be able to reach support and have problems resolved immediately.
Dr. Daniel Wyss
FMH specialist in orthopedic surgery and traumatology of the musculoskeletal system, Thun
Using Voicepoint Xenon® Fusion reduces my daily documentation work by around two hours.
Dipl. med. Claas Hüttenrauch
Family physician, Praxis Claas Hüttenrauch
Voicepoint has outstanding customer service that is always very friendly, reliable, and easy to reach. We also appreciate the support team, which is always there for us with expert and helpful assistance.
Susanne Wagner
Executive Assistant, SportClinic Zurich
I am very satisfied with Voicepoint Helium® – it makes my daily work much easier, increases work efficiency, and also reduces the workload for our employees. All in all, a complete success!
Dr. med. Gregor Clavadetscher
FMH specialist in ear, nose, and throat diseases, neck and facial surgery, Chur
Thanks to Dragon Medical One, my medical records are completed much faster. This increase in efficiency gives me more free time.
Dr. med. Habib Kherbeche
Specialist in general internal medicine FMH, Gossau
The quality is truly convincing. In particular, the text blocks are a huge advantage for me, as I use them a lot and they allow me to significantly speed up my work processes.
Dr. Christian Reza Onghay
Senior Physician in Orthopaedics at the Center for Pain Medicine (ZSM), Schweizer Paraplegiker-Zentrum (SPZ) Nottwil
Voicepoint support stands out for its high reliability and the most positive support experience I have had in the last 10 years! They are also very ambitious in always finding a solution, even for tricky challenges.
Dr. med. Martin Hempel
Dermatology and Venereology FMH, Aesthetic Dermatology, Dermatological Laser Therapies FMCH, Dermatologie im Stedtli, Liestal
Working with DMO is undoubtedly one of the three or four best decisions I’ve made in recent years.
Dr. Michael Strunz
FMH specialist in internal medicine, Praxis Dr. med. Michael Strunz
I’ve been using Dragon Medical One since 2023 to draft all my letters. I use it in particular for correspondence with the Disability Insurance (IV) as well as for certain complex emails. We have to document a lot of information, including lengthy medical histories and detailed assessments. When proofreading, I find that it takes less time compared to typing. Quick access to information is also an important aspect, especially during hospital consultations.
Dr. Giovanna Campagna Pedrazzini
Neurologist, Gruppo Ospedaliero Moncucco
Thanks to Voicepoint Helium®, we spend less time on documentation tasks and can focus more on caring for our patients. We felt well supported throughout the entire product launch, and even when a spontaneous technical problem arose, it was resolved within a few hours.
Dr Urs Zuberbühler
Specialist in orthopedic surgery and traumatology of the musculoskeletal system, specializing in spinal surgery, Cham
Doctors now draft letters, emails, and clinical reports themselves. The administrative staff are primarily occupied with checking the content and formatting before sending them out.
This has made it possible to reorganize certain tasks. In pulmonology, a large portion of the time used to be spent transcribing letters, which sometimes led to delays in processing them. Today, the electronic health record allows for faster access to the available information.
Mariangela Totaro
Department head at the Outpatient Care Center, Gruppo Ospedaliero Moncucco
When we decided to use Voicepoint’s medical transcription service, our entire team immediately felt a real sense of relief. Finally, there was someone who knew our HIS, understood our requirements, and delivered reliable, high-quality reports—a relief that has made a lasting improvement to our everyday work.
Chiara Schelbert
Co-Head of the Medical Secretariat for Surgery, Spital Schwyz
The role of the medical assistant has evolved. With earlier audio systems, the quality of the recordings sometimes made it difficult to understand the content. The integrated medical vocabulary is a great help, especially in our field of work. Proofreading is easier, and certain processes involved in preparing letters have changed. Given the increasing workload and growing volume of requests, these tools help optimize our daily organization.
There are four of us secretaries with varying workloads, and I mainly handle the reports. All the doctors in the department use Dragon. We’ve also reduced our paper consumption, which has an impact on internal processes.
Elisabetta Paulus
Administrative assistant in the neurology outpatient clinic, Gruppo Ospedaliero Moncucco
Dragon Medical has made my daily work as a doctor in my practice much easier: thanks to the mobile app, I can easily dictate documentation into the practice IT system using my cell phone. Spelling corrections are virtually unnecessary, and the program has even learned my linguistic idiosyncrasies. The icing on the cake is the ability to insert customizable text modules.
Nina Kaderli
Certified specialist in gynecology and obstetrics FMH, Praxis Nina Kaderli
Voicepoint offers outstanding customer service that is always friendly, reliable, and easy to reach. We also appreciate the support team, which is always there to assist us with their expertise and helpfulness.
Susanne Wagner
Executive Assistant, SportClinic Zurich
We used to use a digital dictation system with audio recording, which was gradually replaced by speech recognition. We started using Dragon Medical Direct in 2020 and recently switched to Dragon Medical One. Today, 84 Dragon Medical licenses are active at our two locations, Clinica Moncucco and Clinica Santa Chiara. They cover the most important specialties: neurology, urology, gastroenterology, oncology, cardiology, pulmonology, obesity treatment, geriatrics, and radiation therapy.
Edith Capitani
Head of the Department of Information Systems and Innovation, Gruppo Ospedaliero Moncucco
With the previous system, transcription could take longer due to repeated listen-backs and interruptions from the daily routine. Today, certain documents can be produced more quickly. We can draft the reports shortly after the consultation, which contributes to a smoother documentation process.
Anna D’Aversa
Administrative staff member, Gruppo Ospedaliero Moncucco
I’ve been using it daily for three years. The report is dictated immediately after the consultation. Since I see the text right away, I can review the content immediately. I also use the software for emails, and certain features – such as adding a custom vocabulary or automatic insertions – can simplify certain repetitive tasks.
Dr. Davide Lanza
Internal Medicine Specialist with expertise in Gastroenterology, Gruppo Ospedaliero Moncucco
Approval by the data protection authority of the Canton of Zurich Our data protection concept has been checked and approved by the Cantonal Data Protection Authority of Zurich.
revFADP and GDPR compliant Compliant with the revised Swiss Data Protection Act and the European General Data Protection Regulation.
Voicepoint has been supporting healthcare professionals for over 20 years – with solutions that truly fit the way you work.
Doctors spend up to 35% of their working day on documentation. With AI-supported speech recognition, you can gain back up to two hours a day – time that directly benefits your patients.
General voice assistants don’t know your technical language. Our solutions have been developed specifically for medicine: with medical vocabulary, Swiss dialects and structures aligned with clinical processes.
Seamless system continuity, no duplicate entry. Our solutions integrate seamlessly into your existing practice or clinic information system.
Why should I opt for Voicepoint solutions and products?
We offer documentation solutions, speech recognition software and dictation management systems with guaranteed data protection. All data is processed exclusively in Switzerland and stored in our own Swiss cloud. Our customers benefit from a single point of contact and comprehensive support.
What problems in the healthcare sector will Voicepoint solve for me?
Our solutions significantly reduce the amount of work required to create medical documentation. This eases the burden on medical professionals in both outpatient and inpatient contexts and directly counteracts the shortage of skilled workers in the healthcare sector.
How is Voicepoint different from other providers?
We combine high levels of speech recognition quality and data security with many years of experience in the healthcare sector. This allows us to offer tailored and reliable solutions that make a difference exactly where help is needed.
What role does artificial intelligence play in the solutions and products from Voicepoint?
Artificial intelligence automatically recognizes medical terms and continuously adapts to your speech style, giving you accurate, efficient speech recognition. Our Voicepoint Xenon® platform also works with ambient AI, records the entire consultation between doctor and patient and automatically generates tailored summaries of consultations and discussions.
I am a doctor in a clinic. Are Voicepoint solutions and products suitable for me?
Yes, our solutions are ideal for use in a clinic. Solutions such as Voicepoint Xenon® are specially designed for use in the healthcare sector.
I am a doctor in a practice. Are Voicepoint solutions and products suitable for me?
Yes, our solutions are very well suited to being used in a practice. Our solutions such as Voicepoint Xenon® are specially designed for use in the healthcare sector.
What are the next steps to take after purchasing a solution?
After placing your order, you will receive an order confirmation with an overview of the solution you have ordered. Our team will then contact you to arrange an appointment and the installation.
Does Voicepoint offer trial periods?
Yes, you can test our solutions for 30 days.
How do you ensure that everything complies with data protection regulations?
Our solutions meet all revFADP and GDPR requirements. Your data is processed in Switzerland and protected by our proprietary encryption concept. You can find more detailed information in our security factsheet.
Is Voicepoint a Swiss company?
Yes, Voicepoint is a Swiss company with headquarters in Wetzikon and another location in Carouge, Geneva.
I am currently looking for a solution for my problem – can Voicepoint help me?
Yes, we offer tailored solutions to meet all your needs in the field of medical documentation. Feel free to contact us for a personal consultation – we will be happy to support you.
What are the benefits of Voicepoint’s ISO certifications for me?
The ISO certifications guarantee the highest standards of data protection and information security. You benefit from a proven security concept that protects your data reliably over the long term.
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