The diagnosis is correct, the treatment is on the right track, and the relationship of trust with the patient remains intact. And yet the latest Swiss eHealth Barometer 2026 from gfs.bern reveals a figure that gives pause for thought: Only 50 per cent of the Swiss resident population have complete confidence that their treating doctors effectively comply with data protection regulations.<\/p>\n\n\n\n
This is a record high compared with other players in the healthcare sector. Doctors enjoy the highest level of trust among all groups surveyed, well ahead of pharmacies, insurers and, even more so, private companies. And yet: only one in two people in the country is absolutely certain \u2013 without any ifs or buts \u2013 that their personal health data is protected by their own doctor.<\/p>\n\n\n\n
This is not an abstract feeling. It manifests itself wherever data leaves the doctor\u2019s surgery or is stored digitally. When it comes to the electronic patient record (EPR) \u2013 the central repository for test results, medication plans and reports that hospitals have been required to provide since 2020 \u2013 52 per cent of the population state that they either have data protection concerns or believe that healthcare professionals can exchange the necessary information anyway, even without the EPR. The situation is similar among doctors themselves: 45 per cent fear that the EPD could lead to confidential information falling into the wrong hands.<\/p>\n\n\n\n
So the concern exists on both sides of the consultation table. Patients wonder what happens to their data. And doctors \u2013 who are, after all, supposed to allay these concerns themselves \u2013 are often just as uncertain when assessing new digital tools.<\/p>\n\n\n\n
The public survey reveals where the greatest potential of digital solutions is seen: in the automation of routine tasks. 53 per cent of the population are already familiar with such AI tools, and 52 per cent see this as having the greatest potential of all (very high and fairly high potential) \u2013 even ahead of diagnostic support or research. Among healthcare professionals, the picture is even clearer: three-quarters are familiar with AI applications for automating routine tasks, and 84 per cent can envisage using such a solution in their own daily work within the next five years.<\/p>\n\n\n\n
Documentation is one of the biggest routine tasks in everyday medical practice \u2013 and this is precisely where AI-supported software, such as speech recognition or ambient documentation, comes into play. However, the willingness to actually use such a solution depends directly on whether there is trust in how the data is handled. Anyone who is unsure whether their own documentation software complies with data protection regulations will not use it \u2013 regardless of how well it works technically.<\/p>\n\n\n\n
For Voicepoint, this is not a new issue, but a fundamental requirement that we work with every day. Voicepoint Xenon\u00ae<\/a>, our platform for all medical documentation use cases, processes your dictations exclusively on Swiss servers in our own Voicepoint Cloud<\/a> \u2013 the data never leaves Switzerland. Furthermore, the platform is certified to ISO 27001 (information security), ISO 27701 (data protection) and ISO 27018 (protection of personal data in the cloud).<\/p>\n\n\n\n What\u2019s more, our speech recognition cloud has been officially approved by the cantonal data protection authorities \u2013 further, independent proof that our solution complies with Swiss data protection requirements.<\/p>\n\n\n\n For you as a practising doctor, this means you don\u2019t have to work to build your patients\u2019 trust when it comes to the question of where and how their data ends up. You can demonstrate this \u2013 with a solution that not only communicates this commitment but also complies with it in a manner that is technically, organisationally and regulatory sound.<\/p>\n\n\n\n After all, ultimately it is not just about speeding up documentation. It is about ensuring that it is carried out in such a way that nobody \u2013 neither the medical profession nor the patient \u2013 needs to worry about where their data ends up.<\/p>\n\n\n\n The diagnosis is correct, the treatment is on the right track, and the relationship of trust with the patient remains intact. And yet the latest Swiss eHealth Barometer 2026 from gfs.bern reveals a figure that gives pause for thought: Only 50 per cent of the Swiss resident population have complete confidence that their treating doctors […]<\/p>\n","protected":false},"author":2,"featured_media":20539,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"slim_seo":{"title":"Trust cannot be taken for granted \u2013 not even within the medical profession \u2022 Voicepoint AG","description":"The diagnosis is correct, the treatment is on the right track, and the relationship of trust with the patient remains intact. And yet the latest Swiss eHealth B"},"footnotes":""},"categories":[1],"class_list":["post-20541","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general-information"],"acf":[],"_links":{"self":[{"href":"https:\/\/voicepoint.ch\/en\/wp-json\/wp\/v2\/posts\/20541","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/voicepoint.ch\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/voicepoint.ch\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/voicepoint.ch\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/voicepoint.ch\/en\/wp-json\/wp\/v2\/comments?post=20541"}],"version-history":[{"count":0,"href":"https:\/\/voicepoint.ch\/en\/wp-json\/wp\/v2\/posts\/20541\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/voicepoint.ch\/en\/wp-json\/wp\/v2\/media\/20539"}],"wp:attachment":[{"href":"https:\/\/voicepoint.ch\/en\/wp-json\/wp\/v2\/media?parent=20541"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/voicepoint.ch\/en\/wp-json\/wp\/v2\/categories?post=20541"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Sources<\/h3>\n\n\n\n
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