The main reason for switching to DMO was the expiry of support for DMD \u2013 the SPZ in Nottwil therefore had to look for an alternative solution. Data protection played a decisive role in this. With a cloud infrastructure located exclusively in Switzerland, Voicepoint clearly scored points over other providers. In addition to data security, the consistently trusting cooperation with Voicepoint was also a decisive factor in continuing to work together.<\/p>\n\n\n\n
Key facts<\/strong><\/strong><\/strong><\/p>\n\n\n\n The transition went smoothly for most users at the SPZ, as DMO was designed as an update to DMD and its handling hardly changed. This allowed doctors who had previously used Dragon Medical Direct to continue working seamlessly without extensive training and significant loss of time. Furthermore, additional costs were saved because the existing dictation devices \u2013 Philips SpeechMikes \u2013 are compatible with DMO.<\/p>\n\n\n\n The transition was particularly challenging for those members of the medical profession who had previously used Winscribe: \u00abThere was noticeable skepticism at the beginning, especially among doctors whose native language is not German. However, with the right internal training, everything went very well and the doctors concerned are now also satisfied with the new solution,\u00bb \u2013 says Rinaldo Capuano, ICT Business Partner Medical.<\/p>\n\n\n\n Rinaldo Capuano<\/strong> The Swiss Paraplegic Center in Nottwil also introduced Voicepoint Argon\u00ae Identity<\/a> for user management. The Voicepoint support team was always on hand to provide assistance \u2013 especially when it came to the short-term activation of home office connections, the support team was able to act quickly and provide the necessary support: \u00abI am very satisfied with Voicepoint’s support, even though we haven’t needed it very often so far \u2013 it has always responded very well when needed,\u00bb says Rinaldo Capuano, ICT Business Partner Medical.<\/p>\n\n\n\n A noticeable improvement was observed in the availability of dictations. After the introduction, there were no more interruptions in the provision of patient information, which quickly saved several days.<\/p>\n\n\n\n Voicepoint Argon\u00ae Identity also helped improve the work process: on the one hand, users are now automatically synchronized in a 4-hour cycle, which saves a lot of time; on the other hand, synchronization can be performed manually, allowing users to be added directly to the system. This has led to a massive reduction in waiting times.<\/p>\n\n\n\n Additionally, DMO has helped improve the efficiency and quality of our work. Dr. Christian Reza Onghay, the head of the Department of Orthopedics at the Center for Pain Medicine (CPM), said: \u00abThe quality is truly convincing. In particular, the text blocks are a huge advantage for me, as I use them a lot and they allow me to significantly speed up my work processes.\u00bb<\/p>\n\n\n\n Dr. Christian Reza Ongha<\/strong>y The switch to Dragon Medical One brought numerous advantages for the Swiss Paraplegic Center in Nottwil: On the one hand, instead of four different dictation devices \u2013 two of which are no longer available \u2013 the Philips SpeechMike can now be used uniformly. On the other hand, the IT department can now focus exclusively on managing the driver and is not required to operate its own servers.<\/p>\n\n\n\n \u00abThe biggest benefit of direct speech recognition for us is that medical documentation is available immediately in real time, ensuring a smooth flow of information. For me, that’s almost more important than the time saved!\u00bb enthuses Rinaldo Capuano, ICT Business Partner Medical.<\/p>\n\n\n\n From the conversation with Mr. Capuano and Dr. Christian Reza Onghay, it is clear that they would definitely recommend the solution to other hospitals, clinics, and practices. Dr. Christian Reza Onghay primarily emphasizes the importance of this in outpatient care, stating: \u00abEspecially in outpatient care, where things have to happen very quickly and you have to hand everyone a letter quickly, DMO is a huge advantage.\u00bb<\/p>\n\n\n\n <\/p>\n","protected":false},"featured_media":17593,"template":"","class_list":["post-17589","case-study","type-case-study","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/voicepoint.ch\/en\/wp-json\/wp\/v2\/case-study\/17589","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/voicepoint.ch\/en\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/voicepoint.ch\/en\/wp-json\/wp\/v2\/types\/case-study"}],"version-history":[{"count":0,"href":"https:\/\/voicepoint.ch\/en\/wp-json\/wp\/v2\/case-study\/17589\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/voicepoint.ch\/en\/wp-json\/wp\/v2\/media\/17593"}],"wp:attachment":[{"href":"https:\/\/voicepoint.ch\/en\/wp-json\/wp\/v2\/media?parent=17589"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
Introduction and experiences<\/h2>\n\n\n\n
![\"Voicepoint](\"https:\/\/voicepoint.ch\/wp-content\/uploads\/voicepoint-quote-capuano-dmo-argon.jpg\")
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Schweizer Paraplegiker-Zentrum (SPZ) Nottwil<\/a><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n![\"Voicepoint](\"https:\/\/voicepoint.ch\/wp-content\/uploads\/voicepoint-case-study-campus-nottwil-weitsicht.jpg\")
<\/figure>\n\n\n\nThe difference in everyday life<\/h2>\n\n\n\n
![\"Voicepoint](\"https:\/\/voicepoint.ch\/wp-content\/uploads\/voicepoint-quote-reza-onghay-dmo-argon.jpg\")
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<\/a>Schweizer Paraplegiker-Zentrum (SPZ) Nottwil<\/a><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\nConclusion and recommendation<\/h2>\n\n\n\n