Medical transcription service
Do you lack the resources to transcribe your dictations? Or perhaps you would like to reduce your administrative workload? In the demanding world of medical documentation, Voicepoint offers solutions for all your administrative tasks.
Voicepoint provides a comprehensive medical transcription service which is aimed at reducing the administrative workload in medical institutions. The service transcribes dictations, revises and formats texts that originate from digital dictation or speech recognition files directly in the practice or clinic information system. Customers can decide whether they want to outsource some or all of their work in order to optimize their internal processes. In particular, when faced with resource bottlenecks or peak workloads, the transcription service provides short-term relief for their staff.
Other administrative tasks
In addition to transcription, Voicepoint offers a range of other administrative services which are individually tailored to the needs of the customers. These include, for example, taking over tariff calculations or organizing the recording of consultation hours. These additional services enable more time and resources to be freed up for patient care.
Your advantages
- Experienced and qualified specialist staff
- Integrated quality control
- Consistently reliable and high transcription quality
- Availability 52 weeks a year
- Prompt processing
- Relief for your own employees
- No ancillary labour costs
- Flexible invoicing models and transparent costs
- Customised administrative support
- Increased level of protection through our ISO 27001 and 27701 certifications for information security and data protection
- Direct contact persons with expertise in the respective medical field and the hospital/medical practice information systems used
Data protection
The voice and text files to be processed contain particularly sensitive data about the health of patients. In accordance with the new data protection law, orders are processed exclusively by Voicepoint in Switzerland and are not passed on to third parties. The high security standard is underlined by the ISO certifications 27001 and 27701 for information security and data protection.
Voicepoint and its employees are subject to the same professional confidentiality as the customer and are obliged to maintain strict confidentiality with regard to all confidential information of which they become aware of during the course of their work together.
The data protection obligations and the information security conditions continue to apply even after the end of the working relationship without any time limit.
Terms and conditions of Voicepoint’s medical transcription service
Voicepoint’s invoicing system is flexible and based on actual costs. The hourly rate offered takes into account factors such as whether the job is a fixed or interim one, the chosen processing time and the size of the workload. The exact requirements are discussed individually with the customer before a written offer is prepared.
Further information
Important: Currently, our transcription service only treats dictated documents in German.
